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Microsoft Dynamics NAV

Microsoft Dynamics NAV is an enterprise resource planning (ERP) software suite for midsize organizations. The system offers specialized functionality for manufacturing, distribution, government, retail, and other industries. The system was originally developed by Denmark-based Navision A/S until it was acquired by Microsoft in 2002.


Microsoft Dynamics NAV offers applications for financial management, human resources management, manufacturing, multiple and international sites, project management, sales and marketing, service management, supply chain management and business intelligence. The functionality is particularly designed for manufacturing and distribution sector. The system is known for being highly customizable and partners have developed a long list of industry-specific configurations to serve various vertical markets.



Microsoft Dynamics AX

Microsoft Dynamics AX 2012 R3 is the on-premises enterprise resource planning (ERP) solution for your enterprise. It provides the comperhensive, core functionality you need—financials, human resources, and operations management—to run efficiently, make smart business decisions, and engage your customers on a global scale.



Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. The product focuses mainly on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as a CRM platform and has been encouraging partners to use its proprietary (.NET based) framework to customize it. It is part of the Microsoft Dynamics family of business applications.


Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a browser or by a thick client plug-in to Microsoft Outlook. Besides Internet Explorer the Chrome and Firefox browsers are fully supported since Microsoft Dynamics CRM 2011 Update Rollup 12.

The current version is Dynamics 365. The name and licensing changed with the update from Dynamics 2016. Note Microsoft Dynamics CRM has over 40,000 customers.


Microsoft Dynamics 365

Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) applications announced by Microsoft in July 2016 and on general release November 1, 2016, as a part of the Microsoft Dynamics product line. Dynamics 365 is sold in two editions, the Business Edition for small and medium-sized enterprises (SMEs or SMBs), and the Enterprise Edition for medium to large organizations. The Business Edition includes the Financials application, based on the project code-named 'Madeira'. The Enterprise Edition comprises Dynamics CRM applications (field service, sales, project service automation, and customer service) plus Microsoft PowerApps, together with Microsoft's premier ERP product, known as Dynamics 365 for Operations.


In July 1, 2017, the Dynamics 365 line was repackaged. The CRM applications are now called the Customer Engagement Plan. The ERP application is now called Microsoft Dynamics 365 for Finance and Operations, however it is only available as part of the Unified Operations Plan which also includes the standalone applications Dynamics 365 for Talent and Dynamics 365 for Retail. Together, the two plans form the Dynamics 365 Plan.